Telenor is going to increase call charges of 345 helpline. From 9 April, call charges will be Rs. 2+tax. If you call only on 345 for package information & tariff change than call charges will be 25 paisa but if you want to talk with customer care representative then charges will Rs. 2+tax.
New change in helpline (CCR) call rate is too expensive as it’s two times more than normal call rate. Other companies also charge for helpline but their call rates are around Re. 1.